Payments, Shipping, and Returns
USA – Shipping is always free.
Canada – Free shipping on orders over $150 or a flat rate of $8.
International – $15 flat rate to 22 destinations. All other destinations will be calculated at checkout
We offer international shipping to many countries. Click here to see which countries we ship to and the associated shipping times.
Your VIYKA order will be processed and shipped within 4 business days. Shipping times vary depending on location. Click here to estimate shipping time.
We accept all major credit cards including Mastercard, Visa, American express, PayPal, Apple Pay, Google Pay, and SEPA Direct Debit.
As long as the order is still in progress we are able to change or cancel the order. Please contact us immediately with your order number if this is the case. Once the order has been shipped out, you will have to receive the order and send it back to us under the returns tab in your account.
We allow returns on any unused merchandise purchased less than 30 days ago, for any reason. You can access the returns page under your account.
Contact us with your order number as soon as possible and we will remedy the situation.
If you are ordering in Canada there are no customs or duties for you to pay.
If you are ordering to the USA there are no custons or duties on any order below $800. On orders above this amount, you will be required to pay applicable fees.
If you are ordering from any other country, you will be responsible for the applicable customs and duties fees upon arrival according to your country’s rules and regulations.
If you have received a gift card by email, directly click on the link sent to you. You may also manually enter the gift card number on either the Cart or Checkout pages.